Brooklyn Auto Repair

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5

A great, great shop -- everyone I've talked to here over the years is very knowledgable, professional, and easy to talk to. They have earned my trust repeatedly. First rate. Five stars.

5

Hands down, the best auto repair shop experience ever. First off, super nice people there, personable, competent and without the usual "I am an expert" arrogance. After I had dropped off my Audi, they sent me a courtesy check up report and broke down must have fixes and nice to haves. Frankly, it was way more expensive than I had expected and thus, I had them only address the must haves (which obviously included fixing the issue I came for in the first place). When I picked up the car, John walked me through what they had done and gave me a freshly cleaned (yes, interior and exterior) car back. Next day I got a follow up call and they asked me whether everything was fine (which it was). My only caveat would be that I feel the prices are a bit on the top end of things - which you would expect from an operation like this - but which I might not always be able to afford. This said, with a serious or complex issue, I would only come here from now on forward.

5

I've been taking my 2008 Audi to MINHS for 3 years now. This review is way overdue. I usually see Vinny or Michael, but all the guys are great here. I moved to NY and after my warranty expired with Audi, I took a chance and brought my car to MINHS after reading reviews about their service on European cars in particular. I love my car and it is spotless - even Vinny commented on our first meeting how the car was in meticulous form, inside out. So I'd like to keep it that way. You can trust these guys 110%. I'm a girl and do not feel intimidated bringing my car here instead of an Audi dealer. You will pay double for a synthetic oil change at Audi. From a tyre and oil change to yearly inspections and everything in between, MINHS is the best, clean garage in Brooklyn - not dodgy at all. The prices are actually quite low - I paid half to replace an original Audi tyre than I would at the dealer - thank you, BQE potholes. Go to MINHS, ditch the dealer!

5

They're organized. They're friendly. They're down to earth. They'll have it done when they say it'll be done. They'll explain to you what's happening to your car in a language you can understand. They understand their clientele. Through a good use of the e-mail and text messages they'll keep you informed of your car's needs. One cannot ask for more from an repair place in 2014.

5

MINHS is taken care of my 94 Volvo 960 for years, I would not know what I would do with out them, first class mechanics. They also worked on my 06 Sprinter van diesel ,great job. Fast and reliable service

5

I bought a car a couple of years ago after more than 10 years without one. I was more than a little stressed about maintaining the car and dealing with sketchy car mechanics. I found MINH's on Park Slope Parents and I couldn't be happier. They are polite, honest, and efficient, and their prices don't feel exorbitant to me. They are meticulous to the point of sometimes giving me too much information about my car! They really seem to love what they do.

5

MINHS is great. They are thorough with their assessment of the repair needs to my car. I have been back twice now and every time I feel like they treat my car with care and respect. I also want to say that Michael Wildman is a great representative for MINHS! He speaks with clarity and never "talks down" to me, even if I don't quite understand they problem with my car. He is descriptive and detailed in his explanations and reasons for repairs. I have sent at least one of my friends there so far, and they were pleased as well! (we are both VW owners). Thanks MINHS and Wildman!

5

I've been using MINHS for the past few years to service my 2004 Volvo. Honest, reasonable, on time, always in constant communication...what more could you want from your mechanics? Highly recommend.

4

It's the only place I would take my BMW X5. They are meticulous, courteous and explain everything they are doing and keep excellent records. Most important I trust them. There have been occasions where I know they could have gotten away with charging me more but didn't gouge me. I appreciate that.

4

My most recent repair was a warranty issue to replace the AC compressor that was done 4 months ago. The repair was fine, and I appreciate that the warranty was honored at no cost to me. However, I dropped my car off at 8:45am on Monday, 11/18, and didn't get it back until Friday, 11/22. It's great that Minhs is so busy but annoying when I make an appointment and it takes more than 4 days to complete the repair. It makes me suspicious that my car sat there for a couple of days before the work began. There was no explanation for this.

Hi Eric, thank you so much for the feedback and we will be looking into your concerns. Hope you're having a nice day! We look forward seeing you again.

- MINHS Automotive
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