Brooklyn Auto Repair

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5

MINHS, DID A GREAT THOROGH JOB fixing my BMW

5

Great work, great communication, fantastic service!

5

Kevin took great care of my S5. No frills, no bs, just the facts. Will have my business for a long time.

5

I had a tricky problem that did not present an easy fix but these guys took their time and found the issue. They called me with every concern which was very comforting. These guys are my forever car people.

5

Very satisfied with the work done by MNHS!

5

Great service and great people. They looked out for my best interests and worked hard, and effectively, with my warranty company to secure payment for a new engine in my Audi A5 that would have otherwise cost almost as much as the value of the car. Greatly appreciated. I highly recommend them.

1

I brought in my car to repair a broken side mirror. At the time, this was the only visible problem and everything else was working. While fixing my mirror, they apparently discovered that the driver’s window had stopped working and was stuck in the down position. The window had worked the day that I dropped the car off, so this seemed like a weird coincidence, but I needed it fixed and so agreed to the $3,000 quote on top of what I had already paid for the mirror. Three weeks passed, and they contacted me to tell me that they had fixed my window, but the sunroof was now stuck open, and would cost another $1K to fix. I paid for the repair, given that I can’t have a sunroof stuck open in my car, but I’m pretty baffled as to why they even opened the sunroof, given that it was never flagged on their diagnostic tests, or how two things that were working normally prior to me bringing the car in both suddenly stopped working. When I asked them why the sunroof was opened to begin with, they couldn’t even offer a clear explanation. When I picked up my car after a month, I realized that they had left zero gas in my tank and the warning light was flashing. After charging over $4,000 in repairs and taking over a month to repair my car, they could have at least left some gas in it so I wasn’t left scrambling frantically trying to get gas before my car stopped. Hugely disappointing experience overall.

5

Good!!

5

5

Fast, personable, and helpful! A great experience.

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