Brooklyn Auto Repair

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5

Great overall; always do what they say they gonna go, fast and reliable service.

5

Jason is great. Have had them work on a few of my cars and would recommend them to anyone.

5

Brought my 2013 Toyota Prius in for its major 120k-mile service (spark plugs, cabin filters, and a full rundown), and working with Jason was a complete breeze. He’s incredibly patient, easy to talk to, and transparent throughout the whole process. I can’t recommend him enough. A few things really set MINHS apart: Honesty over upselling — I asked about flushing the EGR system based on internet forums, but Jason checked it and honestly advised that the cost wasn't worth it since the car wasn't showing any issues. Clear digital inspections — Their full inspection caught severely worn front brakes and rotors causing premature wear, complete with photos sent straight to my phone so I could see it myself. No pressure — They noted the rear brakes had about a year left and didn't push an unnecessary repair right now. I opted to handle all the necessary fixes, and the pricing was completely reasonable. Driving off, the car runs significantly smoother than it has in years. MINHS is now my go-to shop.

5

This is my first time bringing my BMW to them and my experience here has been great! Joel first helped me run a quick diagnostic test to see what the coding errors were. Since it was a short holiday week he was honest with me and told me to bring the car back on Tuesday so it won’t sit in their garage for the whole weekend. James then took care of the rest and he walked through everything that needs to be addressed. Everyone seems very knowledgeable and they truly have great customer care! This place is highly recommended!

5

5

I appreciated the thorough and clear communications throughout the process and they were able to complete most of what I was looking for and refer a nearby shop that will complete the rest

5

This place was GREAT. We recently moved to New York City and I was looking for a place to service my 2020 Porsche Macan. Based on reviews I read, I called to make an appointment. From that very first call through picking the car up yesterday, I could not have been happier or more satisfied. Jason and Chris were responsive, transparent, and did exactly what they said they would do. In an industry where trust and service matters, this is the place to go. Their pricing was very reasonable, and they were candid in telling me that while certain services might be recommended, they were unnecessary right now. In other words, they were not trying to upsell anything. THE PLACE TO GO!

5

Very professional very detailed explanation of services highly recommended.

5

5

Joel and his team at MINHS have given my 1999 Lexus new life. They are very thorough with the high tech diagnostics and they do whatever they can to fix the problems with my car. They take photos/videos of problems and sends them to you ranking the highest priority (red), what can be put off for a bit (yellow), to what checks out fine (green). They are transparent with the cost estimates and get you the best prices they can. Because the car is 27 years old, it's getting harder to find the parts for it. I had an issue with the exhaust system and the part needed is no longer made. The team came up with a creative way to resolve the problem. They keep me abreast if additional work or parts are needed and are very accommodating with my schedule of when I can get the car back. I trust their work and I highly recommend their services!

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