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First of all I want to thank Joel for the way he communicates with customers. He is a real pro — very attentive to questions and details, always polite and responsible in managing everything. The service itself is clearly done by experts. You won’t regret choosing MINHS over dealer servicing if you want an alternative. Being a “dealer alternative” is their biggest strength. This can also be a downside for people who don’t want to spend a lot of money on older or heavily used cars. MINHS usually works with original parts and doesn’t offer alternatives even if those parts are made by the same companies that supply automakers. So their approach is similar to the dealership model, but without pressure tactics and with a fair evaluation of which parts actually need replacement. Overall I highly recommend this shop. You can expect a very high level of service and professionalism. Just be prepared for a high price. That cost makes sense given the quality of work. It’s usually lower than dealership pricing, without unnecessary upselling or inflated service recommendations. P.S. I was told I would get a car wash but it didn’t happen. I’ll assume it’s because I turned down some recommended services :))
Hi Pavel, thank you for your business and for the honest review! We did wash your car, but we were quite backed up this week and may have missed a spot or two. Our apologies for that—we’d be happy to give your car a more thorough wash next time you stop by. Thanks again!
- MINHS Automotive