Brooklyn Auto Repair

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5

Called needing a state inspection for a new car same day. They weren't able to fit me in until the next morning, however they recommended another place down the block that worked out great. Didn't get to use their services, but appreciated the friendly guy on the phone and the willingness to help me out without any gain on their part.

5

5

They are extremely professional. I serviced my Porsche Cayenne there, and everything was meticulously inspected. All necessary repairs and parts were discussed before any work was done, which I really appreciated. Excellent service and competitive pricing.

5

Lived in NYC for 6 years now and haven’t been able to find a reliable mechanic. Until now. I thought the service MINHS was exceptional. Mike was very thorough and wonderful. Not pushy at all and trustworthy. They were able to figure out what was going on with my check engine light. Something the previous shop couldn’t fix. Thanks! I’ll be back for more services.

5

5

Great service. Very friendly staff.

5

5

My service manager was Jason. He is absolutely hands-down the most genuine, patient, and knowledgeable advisor I have ever met in my life. Paid for an oil change and got a complimentary bill.of health check and discovered two issues that would otherwise cost me thousands in repair had I been out of manufcaturer warranty but they did not pick up. Brought to dealer and they fixed my car right. That is a straight up individual and business. Honesty and integrity go a long way. They could have done me wrong and took advantage but they did not. This is now my go to place. I am so happy to have found them for future work when I am done with my manufacturer warranty. Integrity is the number 1 thing I look for. I dont mind paying the current run rate for labor but all I ask for is honesty and integrity and professionalism - all of which I received and more. Do yourself a favor get an appointment with Jason or any of his colleagues. You won't be disappointed. I ask a lot of questions and he answered all of them and we shared banter. This is the beginning of what seems to be a long-lasting friendship the way it feels lol. Bring your business here. They're 100.

4

First of all I want to thank Joel for the way he communicates with customers. He is a real pro — very attentive to questions and details, always polite and responsible in managing everything. The service itself is clearly done by experts. You won’t regret choosing MINHS over dealer servicing if you want an alternative. Being a “dealer alternative” is their biggest strength. This can also be a downside for people who don’t want to spend a lot of money on older or heavily used cars. MINHS usually works with original parts and doesn’t offer alternatives even if those parts are made by the same companies that supply automakers. So their approach is similar to the dealership model, but without pressure tactics and with a fair evaluation of which parts actually need replacement. Overall I highly recommend this shop. You can expect a very high level of service and professionalism. Just be prepared for a high price. That cost makes sense given the quality of work. It’s usually lower than dealership pricing, without unnecessary upselling or inflated service recommendations. P.S. I was told I would get a car wash but it didn’t happen. I’ll assume it’s because I turned down some recommended services :))

Hi Pavel, thank you for your business and for the honest review! We did wash your car, but we were quite backed up this week and may have missed a spot or two. Our apologies for that—we’d be happy to give your car a more thorough wash next time you stop by. Thanks again!

- MINHS Automotive
5

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