Convertible top on my 2002 BMW WOULD not go down. Knowing the age of the car, even though it only has 45K miles. I knew things could be complicated and expensive. Buy No. A simple stuck switch in the trunk, cheap fix. They could have easily made it into a big expensive deal and I would have never know. They didn't. It was sort cheap. That says it all for me. Extremely straightforward and professional. And Honest. Unfortunately, these days, that can no longer be assumed. Here, Yes.