5
Because of a parking accident, the clear plastic cover on one front headlight of my 2019 VW Golf wagon was cracked. Mostly the damage was a scratch but at the center of it, the crack went clean through. No piece of it was broken or detached, and the interior space remained immune to water leakage. But the headlight unit would have to be replaced at some point, and the unit alone was expensive, close to $2000, not counting labor. When I contacted VW dealers, they quoted by total costs near $3000 and their explanations were jumbled (perhaps because they were communicated second-hand by someone other than the mechanic or shop-manager). At MINH Automotive, my call was taken by the shop manager who looked up the parts list (two required items) and explained why the unit was expensive (basically, it electronically controlled separate smart-bulbs for turn-signals and front-lighting under various environmental conditions). He quoted a price that was more exact and a bit less than the dealers' quotes. More to the point, he gave me confidence that the price was honest and that the job would be done right.