Brooklyn Auto Repair

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5

We took our car to get it fixed. James is great guy who helped us to go over the details and the process of getting our car fixed. Really great customer service. Thanks to MINHS team for the great job!

5

I have been taking my Volvo to MINHS for 3 years and have experienced excellent service (which I cannot say for two other places in the area). They are very flexible and communicate well, and they are very transparent in explaining and prioritizing any issues with your vehicle. James always does a good job of answering any questions that I have.

5

I had a fault light come on in my 750i. Searched around for a good place to take her because from my experience with foreign cars I know the wrong mechanic will cost you in the long run. There are so many shops in Brooklyn but ones who specialize in foreign cars are few and far between. My appointment was at 8am so I made sure I was early so I could get my car in. Promptly at 8am I go in. I meet a gentleman by the name of Anthony who I tell what's going on with my car. He tells me he needs to run some diagnostic test on my car and he would get back to me in a day or so. About a day later I get an email and a text showing me my diagnostic result. I have a bad cylinder. Not a cheap job to get done but when you buy these cars you know what you're getting in to. So we change the all cylinders and the plugs(makes no sense to change one). Of course with my luck we get our 4th blizzard of the so called spring. I'm thinking well add another few days on to the wait time but I was wrong. The day after the the blizzard my car was ready to go. My car was clean ran well and had no faults. The reason I took the time to write this review is in this day and time people make sure to write a negative review of a business or service. I just wanted make sure that good service is also rewarded with a review. If you have a foreign car and want the best professional service check out my boy Anthony and MINHS. You won't be disappointed. Everything was quoted up front and at no time did I feel pressured to get anything.

5

I've taken my Volvo V70 here twice. These guys are so smart and know what to do with your car. They won't pressure you into anything you won't want to do but if you decide to get work done here they will do it right. If I buy another Volvo and continue to live in Brooklyn I will continue to take my car here.

5

I just brought my 11 year old car to them for repairs. They did a diagnostic and sent it to me. The explanation of which repairs were needed was accompanied by videos explaining each repair and a photo of the damage that they say exists. So they back up each thing they say needs repairing with photographic proof and an explanatory video. And if that weren't enough, one of the guys spent about half an hour on the phone further addressing my concerns and explaining things to me, so very patiently. My car will last forever with their care. They are really great. I trust them.

5

I have a used VW 2011 Tiguan. I had been using my VW Dealership for mechanical needs. Probably nothing wrong with them but assembly line approach, in and out, pay us and next. Explanations are.....this needs to be fixed and this is how much it costs. Period. At MINHS you get a multi point inspection of your vehicle with photographs and detailed technical advice and suggestions from their technicians from Day 1 for free. They save this information and you review it with the tech when you decide what you need done. I don't bring my car in when something is wrong, I bring it in for routine maintenance and then assess what the car needs. All of these assesments are saved with your car profile. So you dont have to remember what needs to get done. Brakes? Maybe 6 months to 1 year? Coolant..do it in 3 months. Etc.etc. You map out want needs to get done now and what can wait. That's what I want from a mechanic. No BS. Its a long term relationship with honesty. They aren't cheap, they are fair. You will save money in the long run. Make appointments online. Receive text updates on your vehicle as well as inspection with photographs via text. If your serious about your car bring it to these guys.

5

Really great place. They fixed my 2008 Mini Cooper last year for just $10. It was a sensor in the front brakes. I took it first to another place in brooklyn and they wanted to charge me $2300.00 and make up something lies about bad parts in my steering system. And it is now 8 months later and 5000 miles later and my car is still perfect. Very clear and nice place. They had a lot of BMW, Porche and Benzes there. Good honesty people

5

Very professional staff, I feel confident when I was there. They are really helpful. Also technician James assigned for my inspection also helpful, professional and explaining everything very clear. Really happy to find them for my car.

5

I have been having a lot of issues with different mechanics because I live in Staten Island I dealt with “my mechanic” I dealt with a couple of others and they seem to never be able to fix my car the way it needs to be. I am a female and I feel like I get pushed around a lot when it comes to my vehicle. So I did my search online and was looking for a better mechanic. I found this shop and it has literally been a lifesaver. I have a Audi A4. And it went for me thinking I was going to get rid of the car.......To finding out just with some general maintenance being done the car will be able to last. I love this shop and The people are professional and know what they are doing.

5

Very professional staff, I feel confident when I was there. They are really helpful. Also technician James assigned for my inspection also helpful, professional and explaining everything very clear. Really happy to find them for my car.

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